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OptimisHealth Subscription Cancellation Policy

OVERVIEW
At OptimisHealth, we value our customers and aim to provide the highest level of service. We understand that circumstances may change, and you may need to cancel your subscription. This policy outlines the procedures and conditions for canceling your subscription with OptimisHealth.


CANCELLATION PROCEDURE

  1. Initiating Cancellation:
    To cancel your subscription, please contact our customer support team via email at support@optimishealth.net. Please provide your account information and the reason for cancellation to help us improve our services.

     

  2. Notice Period:
    A minimum of 30 days' notice is required to process your cancellation. This notice period allows us to ensure all aspects of your account are properly closed and any remaining services are appropriately handled.
     

  3. Effective Date:
    The cancellation will take effect at the end of the current billing cycle following the 30-day notice period. You will continue to have access to your subscription 

EXCEPTIONAL CIRCUMSTANCES

  • Medical or Hardship Cancellations: In cases of medical emergencies or significant hardship, OptimisHealth may, at its discretion, provide a partial or full refund regardless of the standard notice period. Documentation may be required to support your request.

  • Service Issues: If you experience significant issues with our service that we are unable to resolve, you may be eligible for a full refund of the current month’s subscription fee.
     

REACTIVATION

If you choose to reactivate your subscription after cancellation, you may do so at any time by contacting our customer support team. Previous subscription rates and terms may not be applicable upon reactivation, and the current rates and terms will apply.
 

CONTACT INFORMATION

For any questions or assistance with your subscription cancellation, please contact us:

Email: support@optimishealth.net

 

CHANGES TO THE CANCELLATION POLICY

OptimisHealth reserves the right to modify or update this cancellation policy at any time. Any changes will be communicated to subscribers via email and will be posted on our website.

FINAL NOTES

Your feedback is valuable to us. If you have any suggestions or concerns regarding our services, please let us know. We strive to continuously improve and provide the best health and wellness solutions for our community.

Thank you for being a part of OptimisHealth.

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OptimisHealth Subscription Cooling-Off Period Policy 


OVERVIEW
OptimisHealth is committed to ensuring customer satisfaction. We understand that you may need time to evaluate our services. Therefore, we offer a cooling-off period during which you can cancel your subscription without any penalties. This policy outlines the terms and conditions of the cooling-off period.

 

COOLING-OFF PERIOD
 

  1. Duration:
    All new subscriptions are eligible for a cooling-off period of 14 days from the date of purchase.

     

  2. Eligibility:
    The cooling-off period applies to all subscription plans offered by OptimisHealth.
    This policy is applicable only to first-time subscribers or those who have not previously taken advantage of the cooling-off period.

 

CANCELLATION DURING COOLING-OFF PERIOD

  1. How to Cancel:
    To cancel your subscription during the cooling-off period, please contact our customer support team via email at support@optimishealth.net. Provide your account information and indicate that you are requesting a cancellation within the cooling-off period.

     

  2. Refund Process:
    If you cancel within the 14-day cooling-off period, you will receive a full refund of the subscription fee paid. Refunds will be processed within 10 business days from the date of cancellation. The refund will be issued to the original payment method used for the subscription.

     

  3. Access to Services:
    Upon cancellation during the cooling-off period, your access to OptimisHealth services will be terminated immediately.

 

EXCEPTIONS

  • The cooling-off period does not apply to subscriptions that have been renewed or reactivated.

  • Any promotional or discounted subscriptions may have different terms regarding the cooling-off period, which will be specified in the terms and conditions of the promotion.
     

REACTIVATION

If you cancel your subscription during the cooling-off period and later decide to reactivate it, you may do so at any time by contacting our customer support team. However, the terms and conditions of the cooling-off period will not apply to reactivated subscriptions.
 

CONTACT INFORMATION

For any questions or assistance with the cooling-off period, please contact us:

Email: support@optimishealth.net

CHANGES TO THE COOLING-OFF PERIOD POLICY
OptimisHealth reserves the right to modify or update this cooling-off period policy at any time. Any changes will be communicated to subscribers via email and will be posted on our website.

 

FINAL NOTES
Your satisfaction is important to us. If you have any feedback or concerns regarding our services, please do not hesitate to reach out. We are dedicated to providing the best health and wellness solutions for our community.


Thank you for choosing OptimisHealth.

 

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